OEM/ODM
Service Support
ODM
Full-Cycle Customization
Our R&D team, with decades of industry expertise, has deep insights into e-mobility technologies, market trends, and user needs. From design and feature definition to technological development, our end-to-end customization process covers every stage of product creation, ensuring solutions that are both innovative and scalable for mass production.
OEM
Flexible Manufacturing
With flexible production across four major domestic bases and two overseas facilities, BODO ensures high-quality mass production with agility. From raw material sourcing to quality control, our standardized system—refined through years of manufacturing experience—guarantees the superior quality of every product.
Support & Warranty
Dear customers, thank you for choosing a BODO electric vehicle. To safeguard your rights and enjoy full warranty services, please carefully read and follow the guidelines below. Keep your valid purchase invoice and warranty card in a safe place.
Three Guarantees Service
| Number | Accessories | Warranty period | Repair Fault Description |
|---|---|---|---|
| 01 | Motor | 24 months | Replace the motor within 1 year, and provide maintenance for 1 to 2 years (factor out phase loss, short circuit, burnout due to non-human factors) |
| 02 | Motor Hall element | 6 months | Functional faults (non-human factors) |
| 03 | Motor bearing | 12 months | Quality issues (non-human factors) |
| 04 | Controller | 12 months | Functional faults (non-human factors) |
| 05 | Charger | 12 months | Functional faults (non-human factors) |
| 06 | Lead-acid battery | 12 months | Battery capacity below 60% (non-human factors). Free replacement of new battery within 6 months, free replacement of maintenance battery during the 7-12 month period (based on battery capacity) |
| 07 | Lithium battery | 24 months | Battery capacity below 60% (non-human factors). Free replacement of new battery within 12 months, free replacement of maintenance battery during the 13-24 months period (based on battery capacity) |
| 08 | Handlebar, frame, front fork/steering column, rear swing arm | 24 months | Fractures, welded joint failures (non-human factors) |
| 09 | Speed control lever, brake lever, throttle, horn, anti-theft device, voice device, lock, LED light, display | 9 months | Functional faults (non-human factors) |
| 10 | Front/rear suspension, rear rack, main frame, side frame, seat cushion | 6 months | Metal fractures, solder joint failures (non-human factors), saddle, seat cushion damage, bottom bracket fractures (non-human factors) |
| 11 | Front wheel hub | 12 months | Rust, paint peeling, deformation, bearing wear (non-human factors) |
| 12 | Vacuum tire | 3 months | Layers peeling off, cracks, bubbles (non-human factors) |
| 13 | Painted parts | 6 months | Large-scale peeling, noticeable fading, bubbles, cracks (non-human factors) |
| 14 | Rearview mirror, fuse, light bulb, wiring harness, switch, brake disc | - | Consumable parts are not covered by the warranty |